搬瓦工发ticket的一些模版

• 请求退款

sorry to bother you
I am not very satisfied with this VPS
I would like to request a refund

• 付款以后VPS没开通

I have paid the bill
But the service is still not activated
Can you help me check it

• 后台操作卡在”Task in progress”

It shows “Task in progress ”several hours
When I reinstall the system （重装系统）
When I Migrate to another DC (更换数据中心）
When I Create Snapshot （创建快照）

• IP ping超时

The IP ping timeout in most areas of China
It may be GFW blocked it
Can you help me get a new IP ?

• 购买BandwagonHost VPS付款后出现PENDING状态

my PAYPAL serial number is XXXXXXXXX(填写paypal支付流水号),
 I have already pay to complete, but the VPS is not active,
 please check it for me, thank you.

对像我这样英文蹩脚的人来说有很大用处,高手莫笑.